At YOUNGLAERA, your satisfaction is our priority. We aim to deliver stylish, high-quality products at the best possible value. Please review our policy below to ensure a smooth experience for both you and our team.
🛍️ 30-Day Return Window
You may request a return within 30 days of delivery.
To be eligible:
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Items must be unused or lightly tried on
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Items must be in clean, resellable condition
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Items must include the original packaging
We do not accept returns for items that show:
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Heavy wear or damage
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Stains, odors, or signs of washing
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Missing parts or packaging
⚠️ Important Note About Our Products
Some of our products may be:
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Sourced from showroom display collections across Europe
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Distributed directly from partner manufacturers
Because of this, minor variations—such as packaging differences or slight marks from handling—may occur and are not considered defects.
🔧 Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 14 days of delivery.
Please provide:
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Order number
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Clear photo/video evidence of the issue
If your claim is approved, we will offer:
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A replacement, or
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A full refund
Damage caused by misuse, normal wear, or improper handling is not covered.
🔁 How to Request a Return
To initiate a return, contact us at:
support@younglaera.com
Please include:
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Order number
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Reason for return
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Photo/video evidence, if applicable
If your return request is approved, you will receive further return instructions.
⚠️ Returns sent without prior approval will not be accepted.
💰 Refund Process
Once your return is received and inspected:
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Refunds will be issued to your original payment method
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Processing time is 5–10 business days
Refund Types
Full Refund
Items returned in proper, resellable condition.
Partial Refund / Store Credit
May be offered for lightly used items on a case-by-case basis.
No Refund
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Heavily used, damaged, or non-compliant returns
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Return requests submitted outside the 30-day return window
🚚 Return Shipping Costs
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Customers are responsible for return shipping costs
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Original shipping fees are non-refundable
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We recommend using a trackable shipping method
YOUNGLAERA is not responsible for return shipments that are lost or damaged in transit.
❌ Order Cancellations
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Orders can be canceled within 12 hours of purchase
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After an order has entered processing, it cannot be canceled
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If the order has already shipped, you may return the item according to our return policy
📦 Additional Conditions
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Only purchases made directly through YOUNGLAERA are eligible for returns
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We do not accept returns for purchases made through third-party sellers
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Orders marked as delivered cannot be refunded for lost-package claims
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Shipping delays caused by carriers or customs are beyond our control
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Customers are responsible for any applicable duties or taxes
📩 Contact Us
If you have any questions regarding returns, refunds, or your order, please contact us:
Email: support@younglaera.com
Our team will be happy to assist you.